Signing up for under 18s
You sign up on our website. Along the way a parent or guardian can register, and then stands as the payer for the membership. Age limits
Common questions
Access
The Membro app and a key fob.
Read moreAvtalegiro
Payment, invoice fee and freezing.
Read moreMembership
Prices, minimum term and cancellation.
Read morePersonal trainer
PT sessions, prices and booking.
Read moreChildren and teens
Age limits and Gymlappen.
Read moreOpening hours
When each gym is open, gym by gym.
Read more
Contact
Where to get in touch
Questions about your own membership, payment and invoices go to hei@energyfitness.no.
If the door will not open when you are outside, the mobile number for the local duty phone is posted by the door of the gym you are trying to enter.
Opening hours for each gym are on the opening hours page.
Questions we get a lot
How do I sign up?
You do that on our website. If you have been a member before, you can also sign up in the Membro app.
Why am I charged an invoice fee?
Payment should primarily be by Avtalegiro (direct debit). If you do not set up Avtalegiro, the invoice is sent manually to your email and Digipost, and an invoice fee of NOK 36 applies. You set up Avtalegiro yourself in the Membro app. About Avtalegiro
How do I freeze my membership?
Freezing is done in the Membro app. It costs NOK 33 per month, and there is no limit on the number of freezes per year.
Can I have both the Membro app and a key fob?
No, you have to choose one or the other. When Membro is activated, the fob stops working. If you have activated the app but would rather use the fob, get in touch with us. About access
Can I transfer my membership to someone else?
Get in touch at hei@energyfitness.no. If you have a minimum term or a notice period left and cannot use the membership yourself, we will look at it together with you.
Can I switch personal trainer?
Yes. Get in touch with your gym and we will help you find a PT who suits you better. About personal trainers
Am I allowed to take photos at the gym?
For privacy reasons, photos and filming are not allowed at the gym without permission from the staff and from any members who appear in the shot.
Can I bring someone in with me?
If you want to bring someone along, drop-in is the option. About drop-in
Are you a parent or guardian?
Three things worth knowing when it is your child who is going to train.
Remember Avtalegiro
A parent or guardian should set up Avtalegiro (direct debit) afterwards, so you avoid the NOK 36 invoice fee.
Membro without your own membership
As a parent or guardian you can install Membro even if you are not a member. You are in the system as the payer, and can see the invoices among other things.
No minimum termOn a standard membership
The Membro appEasy access and check-in
Get started todayENERGY Start included